The competitive engagement of key players in the banking sector has caused a need for dynamism in business approach and customer satisfaction which will subsequently result in profit making. Just like the revolution Information Communication and technology has been causing through several human endeavours, the banking sector has not been left behind. Electronic banking is a relatively old concept in Nigeria, which banks plug into to ensure customer satisfaction. However, despite being customer oriented, a relative percentage of the customers have still not seen the need to thrust their confidence in this system. To this end, this paper seeks to analyse the concept of E-banking in 21st century Nigeria, address prevailing challenges in this sector and analyse the future of electronic banking in Nigeria.
Keywords: E-Banking, Internet Banking, Electronic Fund Transfer, Online Banking.
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UNILAG Law Review, (2021) Volume 4 Edition 2
About the Author
Oluwapelumi Awoyale is a penultimate law student of law at Lead City University. He can be contacted via email: firstname.lastname@example.org.